Support

Contact us

Email support@repeto.ai for anything: bugs, billing, feature requests, or questions about your data. Include the email you signed in with and, for bugs, what you did, what you expected, and what happened instead — screenshots help a lot.

Frequently asked

How does card generation work, and what are the limits?

Every deck knows what a good card looks like in its subject — type a term and the deck writes the whole card. You can also generate from material: pasted text, PDFs, links, photos, and audio recordings (transcribed first). Generation counts against your plan’s allowance — the free plan includes 10 AI generations a week, Pro removes the limit. Manual cards and reviewing are unlimited on every plan, always.

How does sync work? What is a device account?

Reviews are saved locally first, so nothing is lost offline; changes sync whenever you’re online and signed in to the same account everywhere. The Repeto update for iPhone and iPad is still in preparation. The current App Store version can create an anonymous device account without registration. Adding an email in Settings links that same account, keeping all your decks and history, and lets you sign in on the web or a new phone. Do this before switching devices: an unlinked device account can’t be recovered if the device is lost.

Can I import from and export to Anki?

Yes, both directions. Drag an .apkg file in and your decks, cards, and media arrive in seconds; scheduling continues with FSRS. You can export your decks back to .apkg at any time — nothing you build in Repeto is locked in.

How do I manage or cancel my subscription?

Manage it where you bought it. Web purchases go through Polar: open the billing settings in the web app to change or cancel. Purchases from the existing App Store listing are Apple in-app purchases: manage them in your Apple ID subscription settings, and request refunds through Apple. Cancelling stops the next renewal — your cards and review history stay intact on the free plan.

How do review reminders work?

Reminders are local notifications scheduled on your device — nothing is pushed from our servers. In the current App Store version, check your iPhone or iPad notification settings if reminders do not appear.

How do I delete my account and data?

In the app, go to Settings → Delete account — or email us from your account address at support@repeto.ai. Deletion permanently erases everything on our servers: your account, decks, cards, review history, and uploads. Consider exporting your decks as .apkg first.